Every HomeSeats order ships with tracking. Here is how to follow your chair from dispatch to delivery.
1. Find your tracking number
When your order ships, usually within 2–5 business days, we send a shipping confirmation email with your tracking number and a tracking link. Check your spam or promotions folder if you can't find it.
2. Follow your delivery
Open the link in the email, or enter the tracking number on the carrier's website: UPS, FedEx or USPS. Tracking can take 24–48 hours to show the first scan.
3. Delayed or missing?
Most chairs arrive within 4–10 business days of ordering. If your tracking hasn't changed for 5 business days, or your chair hasn't arrived within that window, email us with your order number and we will investigate with the carrier. See our Shipping Policy.
Contact us
HomeSeats
Address: 2485 Trailwood Ln, Rothschild, WI 54474, United States
Phone: +1 (319) 457-6749
Email: support@homeseats.shop
Customer Service Hours: Monday to Friday, 9:00 AM – 5:00 PM (CT)
Response time: We aim to reply within 1–2 business days.